Please keep in mind that all children must be supervised by their parent/carer at all times.
My Event Bookings
CONTENTS
Relevant Information
Can siblings attend?
Yes they can! Siblings are welcome to Stay n Play and Family Fun Days.
For Stay n Play we just need to make you aware that it is aimed at the very young and mainly under 5’s and our objective is to give them a safe place to learn about their environment. We just ask that if you have a boisterous child over 5 that you think about the suitability of the session for them and others.
We do however, tend to open up to all ages during the school holidays so that siblings normally at school and attend. We also try to make these sessions a little bit more special and hold events such as music sessions at the venue.
I’m afraid that siblings cannot attend for Hydrotherapy and Yoga sessions due to the space constraints and costs involved.
Mobile Changing Unit
Thanks to a Cash 4 Kids grant, Little Hiccups has a Mobile Changing Unit that we are able to bring with us to certain events. This means that for children that are unable to use a Disabled Toilets and require a Changing Place we are able to provide a safe place to change your child. It does require a private room of a certain size however so it may not be available for every event. Please email info@littlehiccups.co.uk if you wish to inquire if it will be available.
Criteria for Use
- Families must have a child with disabilities/additional needs that would benefit from the Mobile Changing Unit.
- Families must be registered Little Hiccups families and at the time of use must be at a Little Hiccups event. You can download a Little Hiccups Registration Form here.
Documents
The below documents will be available with the Mobile Changing Unit. These are for reference only.
- Mobile Changing Unit Instructions
- Mobile Changing Unit Conditions of Use
- Mobile Changing Unit Risk Assessment
What is our refund policy?
Please note that Little Hiccups can only offer refunds if you contact us to cancel before the ticket sales are closed. Once the sale closes, we purchase the tickets for the event based on the number of people that have booked. Tickets are heavily subsided and any late cancellations means that it comes out of Little Hiccups account. We apologise for any inconvenience that this may cause but as you can most likely appreciate, Little Hiccups is entirely self-funding and it is not easy raising the money!
You can read our full Event Cancellation Policy on the Policies and Procedures page
Who can attend Little Hiccups events?
As a charity we are 100% reliant on grants, fundraising and donations to be able to provide our services at a much reduced cost. We want events to be accessible to all but this does mean that we have to place a limit on who can attend. It goes without saying, that families attending must have a child with additional needs or disabilities that would benefit from Little Hiccups events.
Others include:
- All immediate family are welcome to attend events, especially siblings. We want to put on events that the whole family can attend together. We are aware that every family is different and step-families, etc. are welcome.
- Carers of the child
- Friends and family in a supportive role. If one of the barriers to attending one of our events is much needed support with the children then please do bring a friend or family member to help you.
We are also aware that there may be other mitigating circumstance. If you are not sure, email us on info@littlehiccups.co.uk and we’ll let you know!
Behaviour Statement
Little Hiccups provides opportunities for therapy, fun, friendship and enjoyment for children with additional needs, their brothers and sisters and parents, grandparents and carers and other supporters. Our aim is to be a fully inclusive and transparent charity.
We want to provide a safe, welcoming and fun environment for the whole family and therefore we expect that all staff, volunteers, parents, carers and children show respect, acceptance and tolerance to all who attend Little Hiccups sessions.
Very occasionally, some sessions might not be suitable for some children. Either for a particular child on a particular day or at that particular stage of their development. This might be obvious to the parents, staff and volunteers just from the description of the experience provided by the session, and the parents/carers experience of their child’s reaction to similar environments. But it could also become gradually obvious during a session containing new and different experiences. If the environment and experience we were able to provide on that occasion were causing a child to be distressed or to behave in a way likely to cause distress for the other children in the session, it might be necessary to end the child’s participation on that occasion. If a child’s reaction was thought to be likely to cause a risk to their own safety, or to the safety of others during the session, we might also need to ask for the child to be withdrawn on that occasion.
We would hope to be able, through discussion with the child, family and anyone with information about or experience with different alternatives for the child concerned, to provide a more suitable offer on another occasion if our resources can meet the requirements. For example, we could try to find extra staff or volunteers with relevant experience for additional support during a session. Or we could modify the experience provided in the session, on a planned future occasion, to better meet the child’s needs. In extreme circumstances, we may have to admit that Little Hiccups is not the right environment for a particular child or family at that time; where this is the case, we will work with the family to find another suitable provision if possible.
Everyone at Little Hiccups wants to make attending Little Hiccups sessions a great experience for all the children who attend and their families. We have gained lots of experience over the fifteen years that we have been running sessions, but we really do need your expertise as parents and carers to help make this happen. So we would welcome any advice or feedback about services we offer, what we could provide in the future, and what we could try to do differently or as extra support for your child or other children with similar additional needs, to make it a better experience. It might take some time or even a bit of extra fundraising, but we will do our best to make it possible for everyone who comes to Little Hiccups to take away a great experience.